bd97's Privacy Policy
Your personal information matters most to us. This policy explains how bd97 collects, uses, and keeps your data secure.
1. Introduction & Scope
bd97 is a safe and reliable online gaming platform. We place the highest importance on our users' privacy and are committed to protecting their personal information. This Privacy Policy ("Policy") applies to the bd97 website (https://bd97.lat) and all related services.
By using our platform or registering an account, you are considered to have given your consent to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy is drawn up in accordance with the laws and regulations of Bangladesh. Only those aged 21 or above are eligible to use bd97's services.
2. What Information We Collect
bd97 collects various types of information to operate and improve its services. The categories of information collected are listed below:
Personal Identity Information
All information provided at the time of account registration, including name, date of birth, national ID number (for identity verification), address, and mobile number.
Contact Information
Email address and mobile number — used for account verification, important notifications, and support purposes.
Financial Information
Transaction details such as records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer. Card numbers or full account details are not collected.
Technical Information
IP address, browser type, device information, cookie data, and logs of your activity on the website — for security and service quality improvement.
Gaming Activity Information
Play history, bet amounts, win/loss records, and preferred game data — used to ensure responsible gaming and improve services.
Communication Logs
Records of customer support interactions via live chat and email — retained for monitoring and improving service quality.
3. Purpose of Using Information
bd97 uses collected information for the following purposes. We never use your information beyond these stated purposes.
- Account Management: Identity information is used to create, verify, and keep your account secure.
- Financial Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
- Customer Support: To resolve your issues quickly via 24/7 live chat and email.
- Security Assurance: Information is analysed to prevent fraud, money laundering, and unauthorised access.
- Responsible Gaming: Gaming behaviour is monitored to impose limits or provide assistance where needed.
- Service Improvement: For analytical purposes to improve user experience and platform performance.
- Legal Compliance: To comply with applicable laws, regulations, and directives from regulatory authorities.
- Notifications & Communication: To inform you of important account updates, security alerts, and relevant offers.
4. Sharing Information with Third Parties
bd97 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
- Payment Processors: bKash, Nagad, Rocket, and associated banks — only the information necessary to complete transactions.
- Technology Partners: Trusted technology service providers to operate the platform and ensure security — under strict confidentiality agreements.
- Law Enforcement Agencies: To government and law enforcement authorities when required by court order or legal obligation.
- Fraud Prevention Organisations: With specialised organisations to detect and prevent fraudulent activity.
In each of the above cases, the amount of information shared is kept to a minimum and used only for the specific purpose stated.
5. Cookies & Tracking Technologies
Cookies and similar technologies are used on the bd97 website. Cookies are small text files stored in your browser. They are used for the following reasons:
- Essential Cookies: Essential for maintaining login sessions, ensuring security, and operating the platform's core functionality.
- Functional Cookies: To remember your preferences and settings so you do not need to reconfigure them each time.
- Analytics Cookies: To analyse website usage patterns and improve service quality — no personal identity is linked.
You can control or disable cookies from your browser settings. However, disabling essential cookies may affect some platform functionality.
6. Data Security Measures
bd97 applies industry-standard technical and organisational measures to protect your information:
- SSL Encryption: All data transmission is encrypted via SSL/TLS technology, preventing third-party access.
- Server Security: Our servers are protected by firewalls and anti-intrusion systems, and regular security audits are conducted.
- Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
- Two-Factor Authentication: An additional verification layer at the time of account login keeps your account more secure.
- Limited Access: Only staff members who need it can access your information, and every access is logged.
- Regular Security Testing: Vulnerability assessments and audits are conducted regularly by third-party security experts.
No method of data transmission or storage over the internet is 100% secure. We are committed to ensuring the highest level of protection, but keeping your account password confidential and not logging in on unfamiliar devices is your responsibility.
7. Data Retention Period
bd97 retains your information for as long as it is necessary to provide services or meet legal obligations:
- Account Information: For the period the account is active and for a defined period after closure as required by law.
- Financial Transaction Records: Retained for the period specified under applicable financial laws.
- Customer Support Logs: Retained for a limited period for service quality evaluation.
- Cookie & Browsing Data: Session cookies are deleted when the browser is closed; persistent cookies expire automatically after a set period.
Upon a request to close your account, we will arrange to delete your personal information as soon as possible. However, some information must be retained for a defined period due to legal obligations.
8. Your Rights
As a bd97 user, you have the following rights regarding your personal information:
- Right to Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of any inaccuracies in your information.
- Right to Erasure: The right to request deletion of your information in certain circumstances — within the limits of legal obligations.
- Right to Object to Processing: The right to object to the processing of your information for specific purposes.
- Right to Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.
- Right to Data Portability: The right to receive a structured copy of your information in a digital format.
To exercise these rights, email [email protected] or contact us via the 24/7 live chat on the site. We will process your request as soon as possible.
9. Protection of Minors
bd97 services are for those aged 21 or above only. We do not knowingly collect information from anyone under the age of 21.
Age verification is mandatory during the account registration process. If we become aware that a user is under 21, the relevant account will be closed immediately and all collected information will be deleted.
If you believe someone you know who is a minor has created an account on bd97, please contact [email protected] immediately.
10. Changes to This Policy
bd97 reserves the right to update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:
- By publishing a clear notice on the website.
- By sending a notification to your registered email.
- By updating the "Last updated" date at the top of this page.
Continued use of bd97 after any changes will be considered as your acceptance of the updated Policy. We recommend that you review this page regularly.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, contact the bd97 privacy team in the following ways:
Live Chat
Available directly on the site 24/7
We provide support in both Bengali and English. After receiving your request, we will endeavour to respond as soon as possible.
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