bd97 Platform Terms & Conditions

1 Definitions & Interpretation

The following terms used in these conditions carry the meanings described below:

• "Platform" or "Site" refers to the bd97 website, applications, and all associated digital services.
• "User" or "Member" refers to any person who has registered an account on bd97 or is using its services.
• "Account" refers to a user's registered personal profile on bd97.
• "Bonus" refers to any promotional benefit, cashback, or reward offered by bd97.
• "Taka" or "৳" refers to Bangladeshi Taka (BDT).
• "Wagering Requirement" refers to the total amount that must be wagered before bonus funds can be withdrawn.

2 Account Registration & Eligibility

2.1 Age Requirement

To open an account and use services on bd97, you must be 21 years of age or older. bd97 may request valid identification at any time to verify your age.

2.2 Registration Conditions

• Each individual may operate only one account. Multiple accounts held by the same person are prohibited.
• All information provided at the time of registration must be true, accurate, and up to date.
• Providing false information may result in account cancellation and forfeiture of any deposited funds.
• bd97 reserves the right to reject any application.

2.3 Account Security

It is your responsibility to keep your account login details confidential. Sharing your password with a third party or sharing your account is prohibited. In the event of unauthorized access, notify bd97 immediately.

3 Deposits, Withdrawals & Payments

3.1 Accepted Payment Methods

bd97 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

3.2 Minimum Amounts

• Minimum deposit: ৳100 (per method)
• Minimum withdrawal: ৳1,000

3.3 Withdrawal Timeframe

Approved withdrawal funds are generally sent to your designated payment method within 30 minutes to 3 hours. This time may increase during the verification process or in cases of unusual transactions.

3.4 Withdrawal Conditions

• Withdrawals may only be made via the same method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Large withdrawals may be delayed if account verification (KYC) has not been completed.

4 Bonus & Promotion Terms

4.1 Welcome Bonus

New members will receive a 100% match bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000. Or depositing ৳22,000 gives the maximum ৳10,000 bonus, bringing the total balance to ৳32,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times, calculated on the bonus amount only (not on the deposit plus bonus). Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before withdrawing bonus winnings.

4.3 Bonus Usage Rules

• Bonuses may only be used on designated games on the bd97 platform.
• The benefit of a bonus offer may be claimed only once per individual, household, or IP address.
• bd97 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, bd97 reserves the right to investigate the account and cancel the bonus if necessary.

5 VIP Program & Cashback

bd97's VIP program has five tiers. The weekly cashback reward for each tier is as follows:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

A member can advance to the next tier based on their regular activity and contribution. Cashback is paid at a set time each week and its own usage conditions apply.

6 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure and forfeiture of any deposited funds:

• Operating multiple accounts or placing bets on behalf of another person.
• Participating in fraud, deception, or any illegal activity.
• Attempting to influence game outcomes using software or any technical method.
• Bonus abuse — such as repeatedly claiming bonuses using multiple identities.
• Money laundering or using funds obtained from illegal sources.
• Exploiting technical errors or vulnerabilities in the platform.
• Harassing or disrespecting other users.

7 Personal Information & Privacy

bd97 collects, stores, and processes your personal information. The use of this information is governed by our Privacy Policy. The key principles are:

• Your information is used solely to provide services, verify identity, and meet legal obligations.
• Your information is not sold to third parties.
• Your information is kept secure with SSL encryption.
• Requests to update or delete your information can be made through the support team.

8 Limitation of Liability

8.1 Technical Issues

bd97 will not be liable for any loss arising from internet disconnection, server errors, or other technical issues. However, for bets lost due to a proven technical fault, we will conduct a reasonable review.

8.2 Third-Party Services

bd97 bears limited liability for technical faults by game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, NetEnt, Microgaming, Ezugi, etc.). In such cases, the relevant provider's policy applies.

8.3 Gambling Risk

Online gaming and betting carry financial risk. Do not wager more than you can afford to lose. bd97 is not responsible for personal financial losses arising from gambling.

9 Account Suspension & Closure Policy

9.1 Closure at User's Request

You may close your account at any time by contacting the support team. Available balance is withdrawable before closure, though bonus-related conditions apply.

9.2 Closure at bd97's Initiative

bd97 may suspend or cancel an account for the following reasons:

• If the terms and conditions are violated.
• If evidence of fraud or illegal activity is found.
• If evidence of false identity or concealment of age is found.
• If the account has been inactive for an extended period (advance notice will be given).

10 Responsible Gaming Policy

bd97 is firmly committed to responsible gaming. We provide the following tools for users:

• The ability to set deposit limits.
• The option to temporarily or permanently exclude yourself (Self-Exclusion).
• The ability to set session time limits.
• Referral to professional support for gambling addiction issues.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Dispute Resolution & Complaints Process

If you have a dispute or complaint, please contact our support team first:

• Via 24/7 live chat on the site.
• Email: [email protected]

After receiving a complaint, bd97 will investigate and communicate its decision within a reasonable time. The relevant account may be temporarily suspended while the investigation is ongoing.

bd97's decision will be considered final, though a fair review process will always remain open.

12 Intellectual Property & Content Rights

All content displayed on the bd97 platform — logos, designs, graphics, text, software, and databases — is covered by bd97's intellectual property rights. Copying, distributing, or commercially using these without prior permission is prohibited.

Game content from game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, Microgaming, NetEnt, Ezugi, etc.) is operated under their respective intellectual property rights.

13 Policy on Changes to Terms

bd97 reserves the right to change these terms and conditions at any time. Members will be notified of significant changes via email or site notification.

Continued use of the site after changes are made will be taken to mean you have accepted the new terms. If you do not agree with the new terms, you will be given the option to close your account.

14 Contact & Support

For any questions or clarifications regarding these terms, please contact our support team:

• 24/7 Live Chat — available directly on the site
• Email: [email protected]
• Support is available in Bengali and English